Auto messages send an email automatically when something happens in your event, so you don't have to send confirmations by hand. A typical use is emailing each guest their ticket or guest confirmation as soon as they are added.
Each auto message combines a trigger (what starts it), recipients (who it goes to), an optional attachment, and the subject and message to send. Subject and message can include variables, so every recipient gets their own details.
Steps to create an auto message
- Go to Events (main menu) > your event > Settings > Auto messages
- Select New auto message
- Configure the message:
- Triggers — choose what starts the message, and narrow it by guest list and by whether the guest signed up through an invitation
- Recipients — who receives it, such as the email address of the guest. Select New recipient to add more
- Attachments — attach the guest's tickets or confirmation
- Subject and Message — the email content. Select Add variable to insert guest or event details, and add images and files to the message
- Reply-to email address (required) — where guest replies are sent
- Select Create
Note: Test the auto message on yourself before your event. The content is generated from your event settings, so it is worth checking how it arrives.