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Security

Attendium is trusted by event organizers to manage their events, guest lists, and ticket sales. We take the security and privacy of your data seriously.

Infrastructure & Encryption

  • All data is hosted on Amazon Web Services (AWS) in the EU (Ireland)
  • All connections are encrypted in transit
  • All data is encrypted at rest
  • Passwords are securely hashed and never stored in plaintext
  • Payments are processed by Stripe (PCI DSS Level 1 certified). We never store card numbers

Access Control

  • Role-based access control for managing team permissions
  • Password strength enforcement
  • Automatic session expiration

Application Security

  • Security headers enforced across all endpoints
  • Input validation on all API endpoints
  • Dependency scanning for known vulnerabilities
  • API query depth and complexity limits

Monitoring

  • 24/7 infrastructure and application monitoring with automated alerting
  • Centralized logging with audit trails
  • Status page: status.attendium.com

GDPR

Attendium is committed to GDPR compliance:

  • All core data processing takes place in the EU
  • We process data under clear lawful bases (contract performance and consent)
  • Users can exercise their data rights (access, rectification, erasure, portability)
  • Cookie consent is required before any non-essential tracking
  • Data processor agreements are in place with all sub-processors
  • Data deletion is permanent after the retention period

Vulnerability Disclosure

If you discover a security vulnerability, please report it responsibly:

Email: security@attendium.com

We ask that you:

  • Give us reasonable time to investigate and fix the issue before public disclosure
  • Avoid accessing or modifying other users' data
  • Act in good faith

Our security.txt file is available at attendium.com/.well-known/security.txt.

Security Documentation

We can provide additional security documentation to customers and prospects upon request:

  • CSA CAIQ self-assessment
  • Security questionnaire responses
  • Sub-processor list
  • Data Processing Agreement

Contact support@attendium.com for access.

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