Send a push notification

A push notification goes to everyone who has added a pass of the chosen pass type to Apple Wallet or Google Wallet. The latest notification is also shown on the back of the pass in the holder's wallet.

To send a push notification, you need the Send messages permission on the pass type. Learn more about Permissions.

Steps to send a push notification

1. Go to Messaging (main menu) > Push notifications
2. Select New push notification
3. Fill in the form:
   • Pass type (required) — select which pass holders should receive the notification
   • Title (required) — keep it short. The counter below shows the recommended maximum length
   • Body (required) — likewise. The text can be formatted with Markdown
4. Select Send

After sending, you are redirected to the push notifications list where you can track delivery progress. The Status column shows how many notifications have been delivered out of the total. Once all notifications are delivered, the status changes to Sent with a timestamp.

If some deliveries failed, the status shows how many. Select Retry in the Status column to try them again. If sending was cancelled before it finished, the status shows Cancelled. Select Resume in the Status column to send the rest.

Warning

Google Wallet limits notifications to 3 per pass within a 24-hour period. Notifications beyond this limit will not be delivered until the next day.