Permissions

Your data is carefully protected, and by default only the user who signed up for the account is allowed to access it. One of our most powerful features is the ability to give others access to your data, allowing you to efficiently and confidently share your workload.

Users

Create users for anyone you would like to give permissions to access your data. You can log in with multiple devices per user. We recommend creating separate users for your colleagues rather than sharing your own login. See Manage users.

Setting permissions

You can set permissions for:

• Account (see Set account permissions)
• Venues (see Manage venues)
• Events (see Set event permissions)
• Event templates (see Edit event template permissions)
• Pass types (see Set pass type permissions)
• Invitation templates (see Manage invitation templates)

When you set permissions on a Venue, they apply to all events in that venue.

When you set permissions on an Event template, they apply to all events using that template. This is the recommended way to set permissions on a group of events.

Permission types

You can grant users different types of permissions:

• View guests — See all guests
• Add guests — Add new guests. Users with this permission can also see, edit, and delete guests they added themselves, even without the View guests permission
• Check in guests — See all guests and check them in
• Send messages — Send messages to your audience, such as Push notifications
• Admin — Full access, including all of the above

Limits

For users with the Add guests permission, you can set:

• Maximum number of guests they can add
• Maximum number of free guests within that total
• Date and time restrictions for when they can add guests

Note

Guests who were checked in and then deleted still count toward the limit.