Add or import passes

Note: To add passes to a pass type, you need the Add guests permission. Learn more about Permissions.

Passes added to a pass type automatically appear in all events where that list is linked. You can add passes either directly through the passes view or through any event that includes the pass type. When adding through an event, see Add or import event guests.

Steps to add guests

1. Go to Passes (main menu) > your list > Passes
2. Select Add passes (below the list, or ➕ button on mobile)
3. Choose your preferred method using the tabs

Single tab: Adding one pass at a time

Add individual passes using the form:

• First & last name (required)
• Total tickets - number of tickets for this name (defaults to 1)
• Free tickets - number of free tickets included in total (defaults to 0)
• Custom fields - add or fill in any custom fields

Example: For "John Smith +2 (1 free)" where John enters free but his friends pay, enter Total tickets: 3, Free tickets: 1.

Select Add when complete.

Import tab: Importing from files

1. Select your Excel, CSV, or text file
2. The importer shows your data and asks which columns to import
3. Map columns to predefined fields (name, ticket count, email, etc.)
4. Choose "Custom field" for unique data or "Skip" for unwanted columns
5. For Excel files, use one sheet per file with column titles in the first row
6. Select Import

The importer processes tens of thousands of passes in seconds.

Text tab: Copy and paste

Paste names directly from emails, WhatsApp messages, or other text sources:

1. Paste or write names
2. Select Add

Text format examples

One name per line:

John Smith +2

Free tickets in parenthesis:

Katy Perry +1 (2)
Hugo Smith (free)

Note after colon:

Jon Snow +2 (3) : King of the north

Email after name:

John Smith john@attendium.com

Note: The system automatically checks for duplicates within the import file and against existing passes in the pass type.