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Customize pass fields

Note: To customize pass fields, you need Admin permission. Learn more about Permissions.

Every pass has default fields (name, tickets, free tickets, added by), but you can add unlimited custom fields to capture any additional information you need for your pass type.

Available field types

Text — The default type. An auto-expanding text box that accommodates any number of lines. Recommended for most cases.

Paragraph — Similar to Text, but displays multiple lines by default to indicate longer content is expected.

Multiple choice — Define options where one can be selected. All options are always visible.

Checkboxes — Define options where any number of choices can be selected.

Dropdown — Define options where one can be selected. Displays as a compact select dropdown, showing only the selected option unless opened.

E-mail address — A specialized field that validates the entered value looks like a valid email address.

Manage custom fields

Access custom field settings

Go to Passes (main menu) > your pass type > Settings > Custom fields

Add a custom field

  1. Go to Passes (main menu) > your pass type > Settings > Custom fields
  2. Select New custom field
  3. Enter a name for your field
  4. Select Add
  5. Choose the field type
  6. For Multiple choice, Checkboxes, or Dropdown types, enter the available options
  7. Select Save

Edit custom fields

  1. Go to Passes (main menu) > your pass type > Settings > Custom fields
  2. Update field names, types, or options directly in the list
  3. Select Save to save all changes

You can edit multiple fields at once before saving.

Reorder custom fields

  1. Go to Passes (main menu) > your pass type > Settings > Custom fields
  2. Drag the reorder icon (on the right side of each field) to rearrange their order
  3. Select Save

The order you set here determines how fields appear throughout the pass type.

Merge custom fields

  1. Go to Passes (main menu) > your pass type > Settings > Custom fields
  2. Rename a field to match an existing field name
  3. Select Save
  4. The fields will automatically merge

Delete a custom field

  1. Go to Passes (main menu) > your pass type > Settings > Custom fields
  2. Select the three dots icon in the upper right corner of the field
  3. Select Delete
  4. Confirm the deletion

Note: Deleting a custom field will delete the values of that field for all passes in the pass type.

Quick-add custom fields while editing passes

When adding or editing a pass:

  1. Go to Passes (main menu) > your pass type > Passes
  2. Select a pass to edit
  3. In the pass details panel, select New custom field
  4. Configure and save your new field

This shortcut saves time by letting you create fields exactly when you need them.

Design passes