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Edit account details

Account details hold the information we use for your invoices and important emails, along with settings that apply to the whole account, such as the time zone and whether free guests are tracked.

To edit account details, you need the Admin permission on the account. Learn more about Permissions.

Steps to edit account details

  1. Go to Settings (main menu) > Account > Details
  2. Update any of the following:
    • Type of account (required) - Person or Business
    • Company name (required)
    • Phone number
    • Billing email address (required) - for invoices and other important emails
    • Address line 1, Address line 2, Postal code, City, Region
    • Country (required for a business account)
    • Tax ID, or VAT number when the country is in the EU (shown for a business account once a country is selected)
    • Invoice reference - added to your future invoices, for example a PO number
    • Time zone (required)
    • Email address of the computer security incident response team (shown for a business account)
    • Industry
    • Track free guests - for guests who enter free while others under the same name pay (see Add or import event guests)
  3. Select Save
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