Customize pass fields

Every pass has default fields (name, total guests, free guests, added by), but you can add unlimited custom fields to capture any additional information you need for your pass type.

To customize pass fields in the pass type settings, you need the Admin permission on the pass type. Learn more about Permissions.

Available field types

Text — The default type. An auto-expanding text box that accommodates any number of lines. Recommended for most cases.

Paragraph — Similar to Text, but displays multiple lines by default to indicate longer content is expected.

Multiple choice — Define options where one can be selected. All options are always visible.

Checkboxes — Define options where any number of choices can be selected.

Dropdown — Define options where one can be selected. Displays as a compact select dropdown, showing only the selected option unless opened.

Email address — A specialized field that validates that the entered value looks like a valid email address.

Manage custom fields

Access custom field settings

Go to Passes (main menu) > your pass type > Settings > Custom fields

Add a custom field

1. Go to Passes (main menu) > your pass type > Settings > Custom fields
2. Select New custom field
3. Enter a name for your field
4. Select Add
5. Select the field type
6. For Multiple choice, Checkboxes, or Dropdown types, enter the available options
7. Select Save

Edit custom fields

1. Go to Passes (main menu) > your pass type > Settings > Custom fields
2. Update field names, types, or options directly in the list
3. Select Save to save all changes

You can edit multiple fields at once before saving.

Reorder custom fields

1. Go to Passes (main menu) > your pass type > Settings > Custom fields
2. Drag the reorder icon (on the right side of each field) to rearrange their order
3. Select Save

The order you set here determines how fields appear throughout the pass type.

Merge custom fields

1. Go to Passes (main menu) > your pass type > Settings > Custom fields
2. Rename a field to match an existing field name
3. Select Save
4. The fields will automatically merge

Delete a custom field

1. Go to Passes (main menu) > your pass type > Settings > Custom fields
2. Select the three dots icon in the upper right corner of the field
3. Select Delete, and then Delete again to confirm
4. Select Save

Caution

Deleting a custom field will delete the values of that field for all passes in the pass type.

Add custom fields while editing passes

When adding or editing a pass:

1. Go to Passes (main menu) > your pass type > Passes
2. Select a pass to edit
3. In the pass details panel, select New custom field
4. Enter a name for the field and select Add
5. Fill in its value and then select Save (or Add for a new pass)

This shortcut saves time by letting you create fields exactly when you need them.