Manage users

Create a user for each colleague, partner or promoter who should access your data. Users log in with their own username and password and can be logged in on several devices at once. The Users page lists every user in the account with their job title and when they were last active.

New users have no permissions. After creating a user, give them access to events, venues, templates or the whole account. See Permissions.

To manage users, you need the Admin permission on the account.

Steps to create a user

1. Go to Settings (main menu) > Users
2. Select New user (below the list)
3. Fill in the user details:
   • First & last name (required)
   • Job title
   • Username for login (required)
   • Email address (required when the user chooses their own password)
   • Set password for user now, and then enter the Password, or The user chooses their own password using the link emailed to them, and then adjust the Message to user included in the email
   • Shared login - enable for a login used by several people, for example a check-in device at the door. Shared users cannot change their own details
4. Select Create

Steps to edit a user

1. Go to Settings (main menu) > Users > the user
2. Update the details. To give the user a new password, enter it under Change password
3. Select Save

Steps to delete a user

1. Go to Settings (main menu) > Users > the user
2. Select Delete and confirm

The last user with the Admin permission on the account cannot be deleted. If you delete the user you are logged in as, you are logged out.