Pay invoices

Invoices lists the invoices Attendium has issued to your account, such as subscription purchases. Each invoice shows its number, total and status: Outstanding, Paid, Overdue or Canceled. Invoices for tickets you sell through Attendium are found under Sales (main menu) instead. See View sales invoices.

To see and pay invoices, you need the Admin permission on the account. Learn more about Permissions.

Steps to view and download an invoice

1. Go to Settings (main menu) > Account > Invoices
2. Select an invoice to open it
3. Select Download invoice PDF

The invoice shows the seller, buyer, issue date, due date, service period, your buyer reference, the invoice lines and the amount due.

Note

Downloading is not available on phones and tablets, neither in the iOS and Android apps nor in a mobile web browser. Use a computer instead.

Steps to pay an invoice by card

1. Go to Settings (main menu) > Account > Invoices
2. Select the invoice
3. Select Pay now
4. Select a Payment method: a card on file, or New card (shown as Card when no card is saved)
5. For a new card, enter the card details. Then select Pay

Note

Paying by card is not available in the iOS and Android apps. Log in at attendium.com in a web browser instead.

Pay by bank transfer

When bank transfer is available for your account, the invoice shows the payment details below the invoice lines: a Bankgiro number with an OCR reference, or an IBAN and BIC with the invoice number to use as the message.

Overdue invoices

When an invoice is overdue, a red warning saying that an invoice for the account is overdue is shown at the top of the app. Select it to open the Invoice reminder. From there, account administrators can select Pay now to go straight to the invoices. The account stays accessible, but settle the payment as soon as possible to avoid service disruptions.