Configure ticketing and QR codes to manage event payments and streamline check-in processes. You can sell tickets with or without QR codes, maintaining flexibility for different event styles. Each ticket sold adds one guest to its guest list.
To manage ticketing and QR codes, you need the Admin permission on the event. Learn more about Permissions.
Each guest list appears in the Ticketing & QR settings. For each list, you can set:
Buyer pays shows what a buyer is charged per ticket. Select Details to see how the price, fees and taxes add up. Orders and refunds are handled under Sales (main menu). See Manage orders and refunds.
These settings automatically apply across your event. For example, when using Invitations, guests on lists with prices will be asked to pay, while those on free lists won't.
To add or change guest lists, see Edit event guest lists.
By default, no QR codes are enabled. You can sell tickets without QR codes for a more personal check-in by name, for example while checking ID documents.
1 QR code per name — Groups receive a single QR code regardless of size. When John Smith +2 signs up, he gets 1 QR code. Scanning selects the guest, then you manually check in each person who arrives. Ideal when groups arrive together.
1 QR code per guest — Traditional ticketing approach. John Smith +2 receives 3 separate tickets, each with its own QR code. Each code automatically checks in one guest when scanned. Best for events where attendees may arrive separately.
No QR codes — Maintain personal check-in by name without QR codes while still managing ticket sales and payments.
You can enable QR codes on free guest lists. The codes will appear in Guest confirmations, invitation confirmations, and other communications without requiring payment setup.